Last Updated: July 24, 2026
 

Akina Immigration and Citizenship Practice ("Akina Immigration," "we," "our," or "us") is committed to protecting the privacy and security of the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, communicate with us, or use our immigration consulting services.
 

By using our website or engaging our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
 

Who We Are
 

Akina Immigration and Citizenship Practice is a privately owned Canadian immigration consulting practice providing professional immigration consulting services to individuals and businesses.
 

Our services are provided by Rufaro Munyurwa, Regulated Canadian Immigration Consultant (RCIC #R531627), licensed by the College of Immigration and Citizenship Consultants (CICC).
 

Information We Collect
 

Depending on the services you request, we may collect personal information including:
 

Personal Information
 

• Full name

• Date of birth

• Gender (where required)

• Citizenship and nationality

• Residential and mailing address

• Telephone number

• Email address

• Emergency contact information
   

Identity Information
 

• Passport details

• Government-issued identification

• Permanent Resident Card

• Citizenship documents

• Birth certificates

• Marriage certificates

• Divorce certificates

• Adoption documents
   

Immigration Information
 

• Immigration history

• Visa and permit information

• Previous immigration applications

• Entry and exit records

• Employment history

• Educational history

• Language test results

• Medical examination information (where applicable)

• Police certificates

• Immigration correspondence
   

Financial Information
 

• Billing address

• Payment information

• Credit card transaction details processed through secure third-party payment providers

• Information required to prepare immigration applications
   

Website Information
 

When you visit our website, we may automatically collect:
 

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Time spent on the website

• Referral source

• Cookies and similar technologies
   

How We Collect Information
 

We collect information directly from you when you:
 

• complete online forms;

• book consultations;

• request information;

• retain our services;

• upload documents;

• communicate by email or telephone;

• make payments; or

• otherwise interact with our website.
   

We may also receive information from:
 

• your authorized representatives;

• family members with your consent;

• employers;

• educational institutions;

• government authorities;

• third-party service providers; and

• publicly available sources where permitted by law.
   

How We Use Your Information
 

We use your personal information to:

• provide immigration consulting services;

• assess your eligibility for immigration programs;

• prepare immigration applications and supporting documents;

• communicate with Immigration, Refugees and Citizenship Canada (IRCC), provincial governments, foreign governments and other authorities where authorized;

• respond to your inquiries;

• process payments;

• verify your identity;

• comply with legal and regulatory obligations;

• maintain client records;

• improve our website and services;

• detect fraud and unauthorized activity; and

• communicate important updates regarding your matter.
   

We only collect information that is reasonably necessary to provide our services or comply with applicable legal obligations.
 

Sharing Your Information
 

We do not sell, rent, or trade your personal information.
 

We may disclose your information only where necessary to:
 

• Immigration, Refugees and Citizenship Canada (IRCC);

• Canada Border Services Agency (CBSA);

• Provincial Nominee Program authorities;

• Foreign government authorities where required;

• The College of Immigration and Citizenship Consultants (CICC);

• Translation providers;

• Courier services;

• Secure cloud storage providers;

• Payment processors;

• Information technology service providers;

• Legal or accounting professionals acting on our behalf;

• Law enforcement agencies where required by law; or

• Any other party with your express consent.
   

All third-party providers are expected to protect your information and use it only for the services they provide.
 

Payment Processing
 

Payments made through our website are processed by secure third-party payment processors.
 

Akina Immigration does not store complete credit card numbers or payment card security codes on its systems.

Payment processors maintain their own privacy and security practices, and we encourage you to review their privacy policies.
 

Cookies
 

Our website may use cookies and similar technologies to:

• improve website performance;

• remember user preferences;

• analyze website traffic;

• improve user experience; and

• maintain website security.
   

You may disable cookies through your browser settings, although doing so may affect certain website functionality.
 

Data Security
 

We take reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, theft, misuse, alteration, or disclosure.

These safeguards include:

• secure password-protected systems;

• encrypted electronic communications where appropriate;

• restricted access to client information;

• secure cloud storage;

• regular software updates; and

• confidentiality obligations for staff and service providers.
   

Although we take reasonable steps to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
 

Retention of Information
 

We retain personal information only for as long as necessary to:
 

• provide our services;

• comply with applicable laws;

• satisfy regulatory requirements;

• resolve disputes; and

• enforce our agreements.
   

When information is no longer required, it is securely destroyed or anonymized in accordance with applicable legal and professional obligations.
 

International Transfers
 

Some service providers may store or process information outside Canada.
 

Where this occurs, your information may become subject to the laws of the jurisdiction in which it is stored or processed.

We take reasonable steps to ensure that appropriate safeguards are in place when information is transferred internationally.
 

Your Privacy Rights
 

Subject to applicable law, you may request to:

• access your personal information;

• correct inaccurate information;

• update incomplete information;

• withdraw consent where legally permitted;

• request deletion of personal information where appropriate; or

• obtain information about how your personal information has been used.
   

Requests should be submitted in writing using the contact information below.
 

Children's Privacy
 

Our website is not intended for children under the age of 18.

Where immigration services involve a minor, personal information will be collected from a parent, legal guardian, or authorized representative as necessary to provide the requested services.

 

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party websites they visit.
 

Changes to this Privacy Policy
 

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services.
 

Any changes will be posted on this page together with the revised "Last Updated" date.
 

Your continued use of our website or services after changes are posted constitutes acceptance of the updated Privacy Policy.
 

Contact Us
 

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
 

Akina Immigration and Citizenship Practice

Whitby, Ontario, Canada

Email: info@akinaimmigration.com
 

If you have concerns regarding our handling of your personal information that cannot be resolved directly with us, you may contact the appropriate privacy regulator in your jurisdiction.